Returns & Exchanges
30-Day Return Policy
Returns are accepted within 30 days of delivery. Items must be unworn, unwashed, unused, and returned in their original condition. Items that show signs of wear, washing, damage, or alteration may not be eligible for a refund.
How to Start a Return
Contact VEFORE at support@vefore.co or via the Contact page and include your order number and the item you would like to return. Return instructions will be provided after the request is reviewed.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. Original shipping charges are non-refundable.
Exchanges
Exchanges are accepted within 30 days of delivery and are subject to product and size availability. Items must meet the same condition requirements as returns.
Damaged, Defective, or Incorrect Items
If an order arrives damaged, defective, or incorrect, contact VEFORE at support@vefore.co or via the Contact page as soon as possible with the order number and relevant photos/details so the issue can be reviewed.
Refunds
Once a returned item is received and inspected, approved refunds will be issued to the original payment method. Processing time after approval may vary depending on the payment provider.